General business conditions

Thank you for your booking and please note the following..
  • When booking, the customer confirms that they are familiar with the General booking conditions and that they fully accept them.
  • When booking, the customer is required to give all the information required for the reservation procedure.
  • For booking of accommodation, 50% of the amount shall be paid at the time of booking.
  • The remaining amount shall be charged on arrival to Ethno house Gorski raj.
  • The return of the advance is not possible in case of cancellation or absence of the guest.
  • If the customer who is cancelling their accommodation finds a new customer for the same reservation, Ethno house Gorski raj shall charge any costs caused by the change of the reservation.
  • In case the customer wants to change the reservation executed at their request, it shall do so in writing by e-mail.

CREDIT CARD PAYMENT

Credit card is charged for the amount expressed in euro.

Using the Paypal system, the following cards are acceptable: American Express, Mastercard, Visa, Diners Club

CHECK-IN

Check-in is possible after 2 p.m. and check-out until 12 a.m.

SOJOURN TAX

Pursuant to the applicable Sojourn Tax Act, the guest is not required to pay the subject tax, the cost of which shall be borne by Ethno house Gorski raj.